Frequently asked questions

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Why does the Bluetooth sometimes fail to connect during a scan?

If you're experiencing issues with Bluetooth connectivity during a scan, it might be because the BioCoherence scanner has been paired with multiple devices. When this happens, the scanner might attempt to connect to a device that isn't currently in use. To resolve this issue, ensure that Bluetooth is fully turned off on any other devices that have been previously connected to the BioCoherence scanner. By doing this, the scanner will connect smoothly to the correct device, allowing your scan to proceed without interruptions.
To avoid any trouble, it is very important to launch the bluetooth connection process in the app first by starting a new recording or a test, and THEN grab the sensor. By putting your thumbs on the sensor, it will power up and connect automatically to the app that is already in research mode at this point.
Disclaimer: BioCoherence provides both an academic analysis and an energetic and experimental analysis. The information displayed may or may not be correlated with the physical state of the systems. Calculations are based on individual measurements and experimental algorithms. All computed results like energy levels, entropy levels and coherent systems are designed to provide useful information for personal development, not for medical purposes. The usage of all results are under the sole responsibility or the user. In case of doubt, it is important to consult a medical doctor. Please check our EULA before deciding your use of the software.
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